Business Listing Terms

Listings and identity

Listings and ownership claims are currently free. Customers can add a missing business as part of their review, and businesses can submit their own listing and ownership request. A listing may exist before its owner claims it.

Customer-created and business-created listings require an Instagram identity in the current flow. Admins can add offline businesses without one. Equivalent handles and profile links are checked to prevent duplicate identities. Provide accurate information and claim an existing listing rather than creating a duplicate.

Requesting ownership

Only an owner or authorised representative should request ownership. Claims are manually assessed before business-response access is granted. A connection note is not, by itself, proof of ownership. Where further verification is needed, the team may request it through an appropriate private channel. Do not upload identity or registration documents as public review evidence. We do not promise a fixed claim-decision time.

Approved representatives

Approved representatives can reply publicly to reviews as the business and invite customers to share their experiences. Claiming a listing does not mean Checkamfirst endorses the business or guarantees its products.

Business details are currently corrected through administration. These terms do not promise self-service editing by business owners. Contact the team to request a correction.

Independent reviews

Business representatives cannot edit, hide or remove customer reviews. A negative rating or disagreement is not, by itself, grounds for removal. You may reply or report a specific breach of the Review Policy. Payment or ownership cannot buy control over customer feedback.

Fair participation

• Ask customers for honest reviews without requiring a particular rating or suppressing unhappy customers' feedback.
• Do not fabricate reviews, impersonate customers or offer benefits for positive ratings or removal of criticism.
• Do not threaten or harass reviewers, expose their personal information or retaliate against them.
• Keep business replies factual and follow the Review Policy. Do not claim that Checkamfirst has verified or endorsed your business when it has not.

Corrections and disputes

Report contributions that may break the Review Policy and explain the concern. Reports do not automatically remove content. Contact the team for listing corrections or questions about a claim. Reviews remain attached to the business even when the listing is claimed or its category changes.

Contact

Contact the Checkamfirst team at hello@checkamfirst.com. Include the relevant page or file link and explain your request. Do not send passwords or unnecessary sensitive information.